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Chuwi Hi9 Air Tablet

Chuwi Hi9 Air test - tablet with 4G LTE and Helio X20 / X23

Test report created by Timo on March 19, 2019

With the Chuwi Hi9 Air, the Chinese manufacturer “Chuwi” presents us with a new multimedia tablet with an impressive data sheet again this year. The tablet offers a high-resolution 10.1 inch display, a fast MediaTek Helio X20 processor and, as a special feature, a 4G LTE modem. However, a neat data sheet is not everything. You can find out whether the tablet convinced us in the following review!

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6.7
Our rating
Specifications
Overview
Manufacturer

Hold on

Model

Chuwi Hi9 Air

Specifications

 Processor and memory 
CPU: MediaTek Helio X20 (MTK6797)
GPU: ARM Mali-T880
RAM: 4GB (LPDDR4)
Internal memory: 64GB (eMMC5.1)
Memory extension: Yes

 Display 
Display Type: IPS (Full Lamination)
Display diagonal: 10.1 inches
Display resolution: 2560 x 1600 pixels
Multitouch: 10 fingers

 cameras 
Main Camera: 13 Megapixel
Front camera: 5 megapixel

 Mesh 
Dual SIM: Yes
SIM size: Micro SIM

GSM 850 / 900 / 1800 / 1900 MHz
WCDMA B1 / B2 / B5 / B8
FDD-LTE B1 / B2 / B3 / B5 / B7 / B8 / B20
TDD-LTE B40

 wireless 
WiFi: 802.11 a / b / g / n / ac
Bluetooth: 4.2
GPS: Yes

 Sensors 
* Accelerometer

 Accumulator 
Battery: 8.000 mAh
Connection: MicroUSB

 other 
Operating system: Android 8.0
Size: 241.7 172.0 x x 8.4 mm
Weight: 560g

What's in the box

1x tablet
1x MicroUSB cable
1x charger
1x user manual
1x warranty card

First impression of the Chuwi Hi9 Air

Update 10. October 2018

 There is also news about the tablet. The manufacturer recently published a revision of the Chuwi Hi9 Air, which is no longer based on the Helio X20, but is based on the Helio X23. However, the Helio X23 SoC is only a Helio X20 that clocks faster in the performance cluster. Instead of 2.1 GHz, the two Cortex-A72 cores clock with 2.3 GHz.

In addition, Chuwi has announced an update to Android 9. All tablets with a Helio X20, X23 and X27 processor base will receive an update to Android 2019 in early 9. However, such announcements should be treated with caution. Only in a few cases do Chinese producers in particular actually keep such promises!

Design and workmanship

Let's start with the optics of the Chuwi Hi9 Air. The case has a so-called unibody design. The decisive factor here is that the rear of the housing and the housing frame are not put together. Instead, the housing is made from one piece, in this case aluminum. The edges are perfectly rounded and you will look in vain for unsightly gaps.

Chuwi Hi9 Air - packaging

The tablet is only available in matt black. The disadvantage here is the high susceptibility to fingerprints. After unpacking, the back was covered with fingerprints. Beautiful is different!

Chuwi Hi9 Air - Front

The case dimensions are 241.7 x 172.0 x 8.4 mm. Chuwi himself specifies the case thickness as only 7.8 mm! The weight is (still) a handy 560g. The tablet feels good in the hand. Holding the tablet in one hand and operating it with the other is no problem.

Chuwi Hi9 Air - Backside

The control buttons on the side are only made of plastic, but have a good pressure point. All connections, cameras and control buttons are designed for landscape use. The rear main camera is surrounded by a removable plastic cover, behind which the two SIM slots and the microSD memory card slot are hidden. The connection options amount to an outdated MicroUSB socket and a 3.5 mm jack audio socket. Unfortunately, the Chuwi Hi9 Air missed an HDMI out. 

Chuwi Hi9 Air - connectivity and SIM slots

The processing quality corresponds to the price. Except for the susceptibility to fingerprints, the case leaves a decent impression. The removable plastic cover sits firmly and shows no wear even after repeated removal and replacement.

What's in the box

In addition to the tablet, the scope of delivery includes a microUSB cable, a USB charger (5V 2A) as well as operating instructions and a warranty card. A screen protector is already glued to the display at the factory.

Chuwi Hi9 Air - delivery

Display

The display is a 10.1 inch IPS display with full lamination technology and high-resolution 2560 x 1600 pixels. A full lamination panel is characterized by a special manufacturing technology in which the LCD, touchscreen and protective glass are not glued in multiple layers, but form a unit. Advantages include an overall more compact panel, higher color intensity and better light transmission.

display measurement

According to the manufacturer, the display achieves a maximum luminance of 400 cd / m². Display measurements showed an average luminance of only 198 cd / m². The extent to which Chuwi only reduced the maximum display brightness on the software side will hopefully be shown in future updates.

Calman display measurement

The measured black value reached 0.17 cd / m². The contrast ratio is 1158: 1. The measurements show a disappointing display brightness, a usable black value and an accompanying acceptable contrast ratio. Unfortunately, the sRGB color accuracy is disappointing. Measured with sRGB color settings, the average color difference is a Delta E of 10.9.

Display in everyday life

The display presents itself with particularly rich colors in everyday use. Serious impairments of the color constancy and the contrast ratio do not occur at flat viewing angles. A slight backlight bleeding can be seen on the lower edge of the display.

 What bothers visually and haptically is the screen protector applied ex works. This is not only prone to fingerprints and scratches, but also shows poor gliding properties and also affects color reproduction. The legibility outdoors is severely limited by the low luminance and the screen protector used by Chuwi.

Display settings and functions

With the help of the "MiraVision" display function, the display can be adapted to suit your own requirements. There are setting options for contrast, color saturation, image brightness, as well as image sharpness and color temperature. A special reading and night mode is available. This cannot be time-controlled, but only activated manually via MiraVision. Unfortunately, the tablet lacks an ambient light sensor, so that it is not possible to automatically adjust the display brightness to the ambient light.

Touchscreen

Touch inputs and swiping gestures are precisely recognized. Multi-touch is supported with up to 10 simultaneous inputs. There is no noticeable input delay.

Performance and user interface

Processor and memory

The system-on-chip of the Chuwi Hi9 Air is a MediaTek MTK6797, better known as the MediaTek Helio X20. The processor, which was released at the beginning of 2016 and manufactured using the 20 nm process, is already a few years old and is not a classic processor that you would expect in a tablet. Rather, the SoC was specially designed for smartphones.

The CPU of the Helio X20 consists of 10 processor cores, which in turn are divided into 3 clusters. Cluster 1 sees itself as a performance cluster and consists of two Cortex A72 cores that clock at up to 2.3 GHz. Cluster 2 consists of four Cortex A53 cores that clock at up to 1.85 GHz. Cluster 3 is an energy-saving cluster with four Cortex A53 cores clocking at 1.4 GHz. The GPU is an ARM Mali-T880 MP4 that clocks at up to 780 MHz.

The memory configuration amounts to a 4GB LPDDR4 main memory and a 64GB eMMC5.1 data memory. A memory expansion using a microSD memory card is possible. The memory speeds measured in the test are disappointing. The RAM speed in particular is below expectations and only reaches 4533 MB / s. The data memory is also not particularly fast with a write speed of around 107 MB / s and a read speed of 116 MB / s.

User Interface

The Chuwi Hi9 Air is already delivered with the current Android 8.0. The user interface is largely based on stock Android. There are no third-party apps or manufacturer modifications. System updates can be received over-the-air (OTA). Project Treble is supported, but seamless updates are not.

Android 8 user interface of the Chuwi Hi9 Air

Performance in everyday life

 The Chuwi Tablet shows significant performance weaknesses in everyday use. You should be prepared for long loading times and jerky animations! In addition, there are regular total crashes that seriously impair the user experience. The strangest error that occurred during the test phase, however, was that the tablet could not be woken up after the display was switched off and a restart was necessary. Only a factory reset helped here.

System information of the Chuwi Hi9 Air

Video and gaming

The Hi9 Air is perfectly suitable for streaming YouTube, Netflix and other video services. High resolution 1440p YouTube videos play smoothly. The same applies to Netflix, which due to the lack of Widevine Level 1 support (DRM) is only streamed in SD.

Current mobile games such as PUBG are executable and playable. Low graphics settings are required to achieve a reasonably smooth and stable refresh rate. After 30 minutes of gaming, the heat development measured on the back is just under 35 ° C. In the absence of a gyroscope, games with motion control are not playable.

camera

The tablet is equipped with a rear 13 megapixel main camera with LED flash and a front 5 megapixel front camera.

main camera

 Image recordings taken with the main camera are falsified in color, pale and washed out. In addition, photos are often taken out of focus, and the recordings lack a certain level of detail. With increasingly poor lighting conditions, the image noise increases significantly and recordings become visibly more blurred. The pre-installed MediaTek camera app is not optimized and is displayed in the wrong resolution. This results in a user interface that is too large.

 The main camera records videos with a maximum resolution of 3840 x 2176 pixels. The frame rate reaches a reasonably smooth 21 frames per second under good lighting conditions. In poor lighting conditions, the refresh rate is reduced to around 9 images per second. The sound recording quality is clear, if slightly tinny.

front camera

There are also few positive things to say about the recording quality of the front camera. Although this is suitable for video telephony, it is less suitable for selfies. Colors are mostly recorded pale and a coarse image grain is noticeable even in good lighting conditions. The front camera records videos with a maximum resolution of 1920 x 1080 pixels.

connectivity

Mobile

The Chuwi Hi9 Air is equipped with two micro SIM slots that can be operated in dual standy mode. The 2G, 3G and 4G mobile radio frequencies and bands that are common in this country are supported. In addition to mobile surfing, it is possible to make phone calls and send short messages (SMS) with the tablet.

 The signal strength showed clear weaknesses in the test. When logged into the 4G LTE network, the tablet has a weak signal and only achieves a low data throughput. The voice quality is mixed.

Wi-Fi and Bluetooth

The tablet does significantly better in the WLAN and Bluetooth network. Dual-band AC WiFi and Bluetooth 4.2 are supported. In the WLAN, the Hi9 Air impresses with its adequate data throughput and constant signal strength. The same applies to the Bluetooth network. Several Bluetooth devices could be connected and used without errors in the test.

GPS and sensors

A GPS module is available. The tablet finds a GPS fix after just a few seconds. The position is determined to within a few meters and it is also possible to navigate with the tablet. An e-compass is missing, however. The sensory equipment is clearly laid out. Only an acceleration sensor is installed.

Audio and FM radio

The Chuwi Hi9 Air is equipped with two speakers, which are located on the left and right of the top of the frame. If the tablet is used in landscape format, these are not covered. The sound quality is still acceptable. What the speakers lack is that certain "kick". The maximum playback volume is comparatively low and the speakers sound rather flat. The sound quality via the 3.5 mm jack audio socket is decent.

An interesting feature is the integrated FM radio. In order to use the function, headphones must be connected to the 3.5 mm audio jack. This serves as an antenna and enables reception. The receiving radio station can then be played through the headphones or the loudspeaker. In the test, the radio feature worked as it should.

Accumulator

Chuwi specifies the capacity of the battery as 8.000 mAh. The screen-on-time achieved in the benchmark on medium display brightness is almost 9 hours. The average battery life achieved in everyday use is around 7 hours.

With intensive use, the running time is reduced to about 4 hours. A charging process from 0 - 100% takes 6 hours. 

rating
Positive

Unibody design
High-resolution, full lamination IPS display
Precise touchscreen
Current Android 8.0
mobile support
Dual-band AC WiFi
GPS module suitable for navigation
Integrated FM radio
Good battery life

Negative

Outdated microUSB socket
No HDMI out
High susceptibility to fingerprints
Display brightness does not correspond to the manufacturer's specification
Miserable screen protector
memory speeds
Unstable user interface
Bad camera equipment
Poor 4G LTE reception
No ambient light sensor and no gyroscope
Maximum speaker volume

Summary

The Chuwi Hi9 Air does not live up to expectations. Although the tablet is pursuing good approaches, such as a current Android 8.0 OS and 4G LTE support, but a large part of the functions is miserably implemented. Despite the quite powerful, albeit not up to date MediaTek Helio X20 SoC, the system is anything but optimally optimized. The user interface jerks to itself and even isolated total crashes are not uncommon.

It should be noted that the Chuwi Hi9 Air is a well-equipped tablet, but the software has significant shortcomings. To what extent Chuwi will accept these mistakes will have to be seen.

6.7
Our rating
Overview
Manufacturer

Hold on

Model

Chuwi Hi9 Air

Specifications

 Processor and memory 
CPU: MediaTek Helio X20 (MTK6797)
GPU: ARM Mali-T880
RAM: 4GB (LPDDR4)
Internal memory: 64GB (eMMC5.1)
Memory extension: Yes

 Display 
Display Type: IPS (Full Lamination)
Display diagonal: 10.1 inches
Display resolution: 2560 x 1600 pixels
Multitouch: 10 fingers

 cameras 
Main Camera: 13 Megapixel
Front camera: 5 megapixel

 Mesh 
Dual SIM: Yes
SIM size: Micro SIM

GSM 850 / 900 / 1800 / 1900 MHz
WCDMA B1 / B2 / B5 / B8
FDD-LTE B1 / B2 / B3 / B5 / B7 / B8 / B20
TDD-LTE B40

 wireless 
WiFi: 802.11 a / b / g / n / ac
Bluetooth: 4.2
GPS: Yes

 Sensors 
* Accelerometer

 Accumulator 
Battery: 8.000 mAh
Connection: MicroUSB

 other 
Operating system: Android 8.0
Size: 241.7 172.0 x x 8.4 mm
Weight: 560g

What's in the box

1x tablet
1x MicroUSB cable
1x charger
1x user manual
1x warranty card

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